Clarity starts here
From how appointments work to when medication is prescribed, our FAQs explain the essentials of care at STEPS, so you know exactly what to expect.
Frequently Asked Questions
Below you’ll see some of the top questions people ask about mental health services. We understand that receiving a mental health diagnosis can be unsettling and recognise the immediate distress this could create and are here to help. If you don’t happen to find your question, please contact us at contact@scfmh.com and we will help you get the answer you’re looking for.
There is a proliferation of mental health related information and content in the ecosystem of children (and adults) and consequently higher degrees of awareness and “self-diagnosis”. While parents can sometimes be skeptical, we do believe that when a child specifically asks for help it is important to pay heed and consult with a specialist.
Parents and individual clients are often apprehensive or uncomfortable with the use of medication. Incase medication is needed it is a decision that is taken and implemented in consultation with the family or client. Medications and their effects are monitored closely to optimise the support they provide.
Parents occasionally like to meet with Dr Rastogi before bringing their child. We are happy to meet parent/s in arrangements they feel most comfortable with. However we are unable to provide diagnosis or recommendations for treatment without meeting the child.
The team at STEPS includes psychologists who work with individuals, children and families. We use a variety of techniques as we work with clients including Psychodynamic Therapy, Narrative Therapy, Humanistic Therapy and Expressive Arts Based Therapy to name a few. Therapy sessions are typically weekly for 50 mins. Psychologists at STEPS work directly under the supervision of Dr Rastogi and together the team ensures treatment is addressing critical facets of the plan.
We offer consultations and treatment at STEPS in person and online. We prefer meeting clients in person however we recognise that this is not always possible due to geographic limitations or other factors. We also offer online therapy for children, online therapy for teenagers, online counselling for parenting and online therapy for young adults.